Guest Reviews


At The Bed and Breakfast Club we understand how important guest reviews are when deciding where to stay. We promise that all of the reviews for our London B&Bs that appear on our website are 100% genuine. We have teamed up with Feefo’s independent review service to provide reviews you know you can trust.

FeeFo Feedback
Date B&B Score Customer Comment

Camden Town B&B

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Service rating : We had such a wonderfull time at David and Annie's B&B! They are great hosts, it was the perfect stay for our honey moon. They were very reliable before our arrival, gave us many information or suggestions on our stay. And what a breakfast!! It was our favourite part of the day! A perfect English Breakfast! What a treat :) We couldn't hope for a better first experience in London! Highly recommanded!! Thank you so much for your warm welcome ! We are definitely keeping your adress for our next visit!
Product : It was very easy to book; we did a pre-booking; and then for the next step, because we had a question, we easily sent an email to the webmaster and they answered straitgh away! So it was great customer service!

Kennington B&B

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excellent accueil, excellent petit déjeuner. Chambre très confortable. Emplacement idéal.

Docklands B&B

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Excellent location as you can walk to meetings in Canary Wharf or take the Docklands train. Good breakfast. Quiet location. Near Docklands rail line and the London City Airport (10 minutes away).

Notting Hill B&B

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Service rating : The B&B company was very responsive and suggested alternatives, which was helpful in planning. Everything was exactly as represented and the entire transaction went very smoothly.
Product : We so enjoyed our stay at Notting Hill B&B. It was a very convenient location, whether we wanted to walk to great area restaurants, spend time in a park, or hop the Tube to central London. Our hostess made us feel right at home and gave us great ideas for spending our days there - she couldn't have been more accommodating. Would definitely visit here again!

Battersea B&B

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Service rating : Fantastic service. Very responsive and incredibly helpful facilitating the stay.
Product : Wonderful host and beautiful property! The accommodation was quiet, calm and meticulously clean.

SOUTH KENSINGTON B&B

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Enjoyed our stayed Would stay and recommend to pthers

Docklands B&B

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Service rating : Die Buchung ist etwas aufwendiger, da zuerst eine Anfrage über die Verfügbarkeit der Unterkunft gestellt werden muss. Sobald die Verfügbarkeit bestätigt ist, muss eine Anzahlung geleistet werden. Der Rest der Zahlung ist zwei Wochen vor dem Übernachtungstermin fällig. Der Kontakt mit dem Bed and Breakfast Club ist sehr gut. Fragen werden umgehend beantwortet.
ENGLISCH
The booking is a bit more complicated because a first inquiry about the availability of accommodation must be placed. Once the availability is confirmed, a deposit must be made. The rest of the payment is due two weeks before the accommodation date. The contact with the bed and breakfast club is very good . Questions will be answered promptly .
Product : The Docklands B & B and the owner Rae Hoffenberg are absolutely incredible . The location next to the Thames is actually priceless. Parking is available at the private garage of the owner or with parking tickets for the street. The room incl. bathroom is very spacious and nicely decorated. The entire apartment is incredible and spectacular. Breakfast is prepared with love and is perfect . *Host name removed by Feefo* is a remarkable and extraordinarily interesting personality who has to report much of her lives. The property is highly recommended.

Kennington B&B

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Service rating : The club was very helpful with finding us an available place on fairly short notice, setting up a reservation and offering suggestions for a first time visitor to London.
Product : Our host was wonderful!! The room was perfect and the bed was super comfy. She prepared a great breakfast every morning, put fresh flowers in our room, and was very helpful with our questions. The location is fantastic because the neighborhood is quiet and the public transport is very nearby. This was my first stay in a bed and breakfast and I would definitely stay here again.

Docklands B&B

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Service rating : All went very smoothly and we had a great experience.
Product : Our accommodation was classic and filled with personality. Our hostess matched the accommodation in every respect. She was vibrant, classic and full of personality.

Marble Arch B&B

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Service rating : Estoy muy satisfecha del servicio de The Bed and Breakfast Club, porque la casa en que estuve estaba muy bien situada. La señora que me atendió fue muy amable y siempre intentò ayudarme a lograr mis objetivos del viaje. El desayuno fue suficiente y si necesitaba algo más, la dueña de la casa estuvo dispuesta a proporcionarme lo que necesitaba. No tuve ningún inconveniente con que se me diera el servicio por el cual había pagado. La limpieza del lugar las atenciones recibidas son de agradecer.
Product : Está muy bien localizado y eso la hace ideal para cualquiera que quiera estar en Londres una temporada ya sea por negocios o placer.

Parsons Green B&B

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Service rating : Good response from emails in booking process .
Product : Very friendly host and a pleasant room.I wasn't aware there wasn't a bath just a shower.Continental breakfast adequate could be more variety maybe yoghurt ,toast ,boiled egg offered .noisy from upstairs room on second night .certainly price paid is plenty for what was offered

Marble Arch B&B

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Service rating : Service très rapide et efficace. Aucune difficulté
Product : Excellent accueil, hôtesse de qualité, beaucoup de gentillesse et de soins

Hammersmith B&B

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Service rating : Excellent service - fast and helpful!
Product : It was the second time we spent at this place - perfect location for our stay, very nice and helpful hosts, nice neighbourhood. Quiet area.

Hammersmith B&B

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Service rating : Easy to find the suitable accomodation. Easy to book, very friendly assistance.
Product : Very friendly hosts, they did everything to make us feel like home.
Breakfast was great, room was very pretty, bathroom new and comfortable.

Notting Hill B&B

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what keeps me away from excellent: response time

Battersea B&B

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Service rating : Has been excellent. I had a slightly complicated schedule and Carol Ann went to great lengths to find something for me. The B&B she recommended was perfect - many thanks Carol Ann
Product : Couldn't have been better. The apartment is newly renovated and is stylish, modern and comfortable. The host is an absolute delight - generous (oh those wonderful breakfasts!), warm and helpful. She anticipated my every need and went out of her way to make my stay in London such a success. Highly, highly recommended

Hammersmith B&B.

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Service rating : I think this Club is more near the guests desiderata.
Product : A nice and cozy old English style house with very kind hosts and with a wonderful home made bread for breakfast.

Hammersmith B&B

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Service rating : Good service. Wish you had more locations.
Product : Very accommodating hosts. Location is a bit difficult traveling with luggage from Heathrow or trains, but all worked out fine.

Battersea B&B

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Service rating : All emails were answered promptly and no problems with booking. Very happy with the service from the Bed and Breakfast Club.
Product : My host is always delightful and her new place is just excellent. In a great position so easy to commute to where ever you want to go. Close to the Thames, Battersea park and Kings Road. Breakfast always nice and healthy and keeps me going until lunchtime. Can not recommend Battersea highly enough a lovely B and B.

Fulham 2 B&B

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Service rating : The service was perfect.
Product : It was a wonderful accomodation and we would go there again.

Marble Arch B&B

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Service rating : Very helpful both times we have used the Bed and Breakfast Club. Easy to book and good descriptions/photos of the properties.
Product : *Name Removed by Feefo* is a very nice lady but there are a couple of things I would like to mention. It would be nice to have either fresh milk (which was the case two years ago when we stayed with her) or long life milk in the bedroom rather than Marvel which is not very pleasant in tea or coffee. Breakfast can be a little awkward. We were asked what we would like but we don't know what is available. It would be helpful if there was a small menu from which we could choose instead of *Name Removed by Feefo* asking if we would like eggs or an omelette. We certainly did not know for example if sausage or mushrooms were available.

East Putney B&B

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Service rating : I was a little worried at the time lapse between my first request for accommodation and your reply - but maybe this was due to the time it takes to contact the various hosts?
Product : *Host name Removed by Feefo* was a delightful host and the B & B was very good. A lovely bedroom, an excellent breakfast AND a nice warm house on waking and going to bed!! Our only comment was the 15 min walk from East Putney tube with heavy luggage.

Docklands B&B

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Service rating : Good website and reviews, easy to order, payment per wire transfers possible as well.
Product : Great welcome in this marvellous flat full of stories about Docklands area and top view on the Thames! Thanks to the owner for the welcome, parking possibility, availability and delicious breakfasts! A must stay in London! I recommend more than twice! *Personal Information Removed by Feefo*.

Marble Arch B&B

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Service rating : Pleasant experience each time I've communicated with TBBC last year and this time as well. Will use them the next time we come to London.
Product : Host kept us well informed before and during our trip. Bed was really comfortable and had our own private bath with heated floors and heated towel rod/rack! Host made breakfasts of our choosing and time depending on our plans of the day. It was a delightful stay a block away from Hyde Park and we loved how central the Marble Arch B&B was to just about everything...five minute walk to/from Paddington.

Docklands B&B

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Service rating : Precise, reactive : all has been done right
Product : We highly appreciated the warm welcome, the great breakfast and incomparable view on the Thames as well as the comfort ++ of the bedroom. Our hostess has a very communicative energy ! God bless her

Marble Arch B&B

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Service rating : Communication good, but process a little involved.
Product : A great source of local knowledge, a great base for exploring London.

Notting Hill B&B

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Service rating : Excellent service and quick response!
Product : This bed and breakfast was lovely (a very elegant English house).
The owner really a nice and very kind person.
Her breakfast was excellent and with many different choices.The location very quiet (you can hear the birds outside) but at the same time very convenient for reaching the tube (5 minutes)

Marble Arch B&B

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Comfortable, friendly, spacious and a perfect location.

South Kensington B&B

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Service rating : I found the first little bit of my correspondence difficult when my credit card wasn't working correctly on the site and I felt that the consultant was a little impatient with me. However, once this issue was resolved the service was excellent.
Product : Hostess was extraordinarily wonderful and helpful. She and I were disappointed that the B and B Club hadn't informed me that there was some building works occurring nearby. Luckily I was out during the day when the works were operating so I wasn't affected by them. Would give my hostess, the accommodation and location 5 stars!!

Hammersmith B&B

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Service rating : Ok
Product : Excellent welcome, very good accommodation, good location.

Parsons Green B&B

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Service rating : The service was very good. We would use it again.
Product : We had a wonderful time. *Personal Information Removed by Feefo* is a great host and we would stay again :) thank you!

Kennington B&B

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Service rating : Always has great properties in great locations
Product : My second stay with *personal info removed by Feefo* a super host! Great location providing excellent facilities and food. Knowledgeable and very friendly host makes you feel at home instantly

Notting Hill B&B

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Service rating : We have used the Bed and Breakfast Club to book accommodation three times when in London and all of our experiences have been excellent.
Product : We spent five very comfortable nights at the Notting Hill B & B. *personal info removed by Feefo* was a very gracious and hospitable host who made our stay at her home a wonderful experience in London. We had excellent access to transport and restaurants and Notting Hill was a great area to be in.

Fulham 2 B&B

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Service rating : Sehr freundliche, grosszügige und hilfsbereite Gastgeberin, sehr feines Frühstück
Product : Professionell

Marble Arch B&B

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Service rating : Very good service.
Product : Excellent service. Very kind and helpfull. We enjoyed the english breakfast and the central position of the B&B.

Fulham 2 B&B

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Service rating : Efficient service and easy booking, thank you
Product : Good accommodation, excellent breakfasts and very helpful host

Camden Town B&B

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Service rating : reliable
Product : wonderful hosts, amazing breakfast- clean well equipped rooms - will revisit this one

Docklands B&B

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Service rating : Very efficent. Would like more downtown (old City of London near St. Pauls and new office towers on "The Wall" pedestrian walkway) and east end (Canary Wharf and area near City of London airport or along Docklands Rail line) B & B locations in the new redeveloped areas of London as back-up.
Product : Very enjoyable. Good location for Canary Wharf meetings. Great host. Nice breakfast. Clean. Big bathroom. Quiet at night. Will be back!

Parsons Green B&B

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Service rating : Very thorough with immediate confirmation. Answered all our questions in a timely and friendly manner.
Product : *Host name removed by Feefo* was so understanding with the last minute changes to our schedule due to a delay in our arrival because of the airlines. We arrived at her home at around 9am to the wonderful smell of a hearty English breakfast after traveling over 24 hrs. She welcomed us right in and got us situated. The rooms and beds were very comfortable. I wish we could have stayed there the entire trip. Our hotel stay on the Thames River was twice as much money and terrible accommodations. We have and will continue to highly recommend Parsons Green B & B to all our friends. I hope we will be able to visit again one day.

Notting Hill B&B

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Service rating : Excellent service and quick response!
Product : This bed and breakfast was amazing!
Not only nice but perfect location too
and *Host name removed by Feefo* , the owner, such a nice person preparing us
the best home made breakfast every morning and recommending us things to do! I will definetly stay here next time I visit London. Great experience. *Personal details removed by Feefo*

South Kensington B&B

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Service rating : Bedandbreakfastclub is very efficient. Description matches the reality of the accomodation. Good relation with Carol Ann, quick replies. Excellent service. I recommand and will use it as soon as possible when we go to london next time.
Product : Great location in a very quiet mew close to queen's gate place. Confortable beds and room, very clean. Except the breakfast could be better : fresh fruits would be appreciated and good butter ! Many excellent restaurants at a stone throw from the mansion. Gloucester street is a very pleasant area. I recommand this address where you will be welcome.

South Kensington B&B

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Service rating : Very friendly and immediate service
Product : friendly host and very English accommodation

Docklands B&B

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Service rating : So interesting what you can learn about the history of the docklands. Enjoyed the company of our host so much. Its a pity, we only stayed for two nights. Thanks a lot.
Product : A unique place to stay. The views up and down the Thames are marvelous. The refurbished old warehouse building itself an the rooms are beautiful.

Marble Arch B&B

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Service rating : Our request was handled quickly and all arrangements were very clearly stated.
Product : The location was excellent, close to main tube lines, safe, quiet, excellent pubs within minutes, Myrtle was a fabulous host with great advice to offer, absolutely lovely accommodations, very good bed, luxurious towels, nice set-up with plenty of privacy, excellent breakfast with elegant service. Nice selection of maps and venue brochures in the room, loads of books on London available to guests. Would not hesitate to stay again.

Marble Arch B&B

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Service rating : Muy bueno
Product : Muy bueno y excelentemente bien ubicado!

Battersea B&B

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Service rating : Address a bit vaigue for overseas tourists.
Product : Loverly old residence great location.

Battersea B&B

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Service rating : Good service and accurate description of the accomodation but reacting a bit slowly.
Product : Friendly and efficient, *Host name removed by Feefo* was a very pleasant host. Her room was lovely and extremely clean.

East Putney 2 B&B

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Service rating : Easy to see the selection and the photos provided the info needed to determine the best fit.
Product : Clean and pleasant. Breakfast very good. Not welcome in living areas other than bedroom however so space a bit confined.

Stamford Brook B&B

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Service rating : Sufficiently reactive and helpful ; I would have liked being able to check the exact locations of the available B&Bs before picking one, though.
Product : Very nicely located B&B, in a nice and quiet neighbourhood. *Personal Information Removed by Feefo* was a very helpful hostess, and I enjoyed my stay; Definitely on my shortlist for the next stays in London!

Marble Arch B&B

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Service rating : It couldn't have been better.
Product : The accommodation was first rate in every way.

Battersea B&B

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Service rating : The company was very patient with us as we worked out the details of our trip. The service was excellent.
Product : The rooms were beautiful. Our hostess was informative and engaging. The location suited us really well. The only thing that would have improved it was some variation in the breakfast.

Fulham Broadway B&B

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Service rating : simple, precise and efficient
Product : Ideal for a family of four
gorgeous breakfast
warm and professional welcome

Hammersmith B&B

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Service rating : I have enjoyd everithing of the service
Product : Very friendly persona and very nice athmosfere

South Kensington B&B

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Service rating : No problems!
Product : Veronica was a lovely, helpful hostess. The accommodations were nice, very clean and in a fantastic location. Highly recommandable.

Chelsea B&B

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Service rating : Very efficient
Product : Delightful owner, very welcoming

Marble Arch B&B

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Service rating : It is a good website. I would use it again.
Product : We thoroughly enjoyed our 5-day stay at the Marble Arch B&B. The room was big and very comfortable, and the location is ideal (within walking distance to many attractions). The breakfasts were a perfect start to every day, and last but not least, our hostess, *Host name removed by Feefo* was so charming, gracious, friendly and helpful. We had great conversations with her! My husband and I would recommend this B&B to everyone!

South Kensington B&B

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Service rating : Beautiful house, good bedroom , very kind hostess ! And location, location !
Product : Good bed, well appointed badroom,good breakfast; and classical music in the morning !

Docklands B&B

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Service rating : It was easy to book.
Product : It was very special in the wharehouse from mrs. Hoffenberg. We enjoyed it very much.

Chelsea B&B

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Service rating : Everything worked out perfect for me. Thanks.
Product : Nice couple and very nice room.

Battersea B&B

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Service rating : Everything was fine
Product : Wonderful apartment, *personal info removed by Feefo* is a very nice host

Marble Arch B&B

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Service rating : Everything was excellent and the service was friendly and helpful
Product : Friendly, helpful and welcoming.

Marble Arch B&B

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Service rating : Good
Product : Good stay in London

Marble Arch B&B

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Service rating : Very good service.Thank you!
Product : The accommodations were a perfect match with me.........Thank you!

Kennington B&B

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Service rating : Efficient and helpful.
Product : *Hosts name removed by Feefo* went out of her way to make us at home in a lovely house that was in the perfect location, within walking distance of the Thames and the city.

Fulham Broadway B&B

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Service rating : Very inviting service. Appreciated the quick responses and assistance.
Product : *Host name removed by Feefo* place is just lovely. Our accommodations were at the top of the house which was very quiet, private and cozy. The morning meal was delicious whether it was fresh croissants or a full egg breakfast! We would stay there again in a heartbeat.

Battersea B&B

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Service rating : VERY PLEASED FOR YOUR BOOKING SERVICE
Product : EXCELLENT ROOM AND RICH BREAKFAST

Docklands B&B

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Service rating : Need some new places in theatre - museum districts.
Product : Love the location and the home. Rae is a good and informed host.

Notting Hill B&B

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Serious and very recommended Company

East Putney 2 B&B

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Service rating : The booking procedure was both prompt and efficient.
Product : A very comfortable bedroom and a lovely house. On arrival we were made to feel welcome with a cup of tea. An excellent and enjoyable breakfast was provided each morning during which we enjoyed chatting with our hostess.

A perfect location with easy access to both tube and over-ground train services.

Wandsworth B&B

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Service rating : Marvellous!
Product : Would love to stay again anytime

Parsons Green B&B

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Service rating : Very responsive to my request for a reservation. Suggested good B&Bs for our stay.
Product : Our host was terrific and our breakfast was as well. Had a great recommendation for a local restaurant.

Marble Arch B&B

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Service rating : Will definitely use again. Quick responses helped make planning the vacation much easier. Would definitely use again.
Product : Marble Arch B&B was beautiful. *Host name removed by Feefo* was most gracious and accommodating and helped make our trip memorable.

East Putney 2

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Service rating : I found the company efficient, friendly and helpful
Product : Lovely room, situated close to public trandport.
Well looked after!

Kennington B&B

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Service rating : Very quick responses, everything worked out very well and uncomplicated
Product : Great house, very nice inside, very nice and interested host, very clean and very good breakfast

Chelsea B&B

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Service rating : All okay
Product : Extremly helpful hosts. Wonderful quiet location, close to Harrods (5 mins)

Battersea B&B

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Service rating : Timely and efficient service
Product : Great location and very friendly and helpful host. We loved our stay

Docklands B&B

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Service rating : The bed and breakfast club, very efficient and very helpful.
Product : Brilliant, the host has been absolutely amazing, very helpful and served amazing breakfasts.
I will definitely recommend staying here. Total thumbs up.

Kennington B&B

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Service rating : Very easy to book accommodation online and excellent follow up when I had any questions.
Will recommend this service to friends when visiting london.
Product : Excellent accommodation, close to public transport and easy walking distance to Westminister.
Host was a wealth of information, including knowing so many bus routes around London.
Felt as though I was visiting a friend

Wimbledon B&B

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Service rating : The service was very good and helpful. Thankyou.
Product : The owners were fantastic, very friendly and helpful. We arrived on the first night late, and were given tea and a sponge cake. The house was lovely and comfortable,
Our room was nicely decorated, cherries in our room and bottles of water. Garden was pretty. The owners so nice, even washing a top I had spilt cocoa on. They also gave us a lift to places including the train station. I cannot fault anything, the breakfast was fantastic, one of best we have had. I would recommend them to everyone. Please congratulate them on the best hospitalilty.

Battersea B&B

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Service rating : It was a very good service. Everything was alright. Thank you.
Product : It was right the way we expected the B&B. *Personal details removed by Feefo* was a very nice and helpful host. We gonna stay there again.

Docklands B&B

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Service rating : Everything was fine.
Product : Fantastic place. Very interesting person. No complains.

Camden Town B&B

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Service rating : Useful. It provides a good selection of very nice B&Bs
Product : Lovely room and rich breakfast. Very nice location.

Battersea B&B

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Service rating : It seems a long time ago since I booked but there was a bit of a muddle at first with my booking being given to a different B&B than I had intended It was lucky I noticed that the price was different than I had expected. I did have some difficulty with the web site and paying on line In the end I wrote a cheque I think. All was well in the end.
Product : very good accommodation, very friendly hostess. I loved the breakfast which was continental in style beautifully presented with lovely fresh fruit each day and choice of coffees and teas but perhaps my husband would have liked a cooked one . It was a surprise that there wasn't the option as we had not been told that it was continental when we booked. Very convenient location, most enjoyable stay hostess very relaxed about our coming and going ,we did not have to be out by a particular time in the day of departure.

Marble Arch B&B

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Service rating : Responses to requests were fast and timely
Product : *Host name removed by Feefo* was a gracious hostess, gave us some good tips, she made arrangements for a car service to Heathrow that was excellent. I would have rated it excellent if it were closer to an underground.

Notting Hill B&B

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Service rating : Good, efficient response and placement
Product : Great area, lovely hostess, nice, clean rooms

Battersea B&B

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Service rating : Very efficient service for arranging accommodation
Product : Our Battersea B&B was excellent, lovely host, quite room on ground floor across the road from Battersea Park. Convenient to buses with access to all areas and eateries.

Chelsea B&B

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Service rating : Very charming and accommodating, helpful and personable.
Product : Huge well-lit bathroom and comfortable bed. Lots of in-room travel resources.

Notting Hill B&B

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Service rating : Would love it if the site could show availability when we wanted to stay. Other than that, it was great.
Product : *Host name removed by Feefo* was an amazing host.

Marble Arch B&B

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Service rating : The Bed and Breakfast Club was a breeze to deal with and we were easily and well satisfied. We would encourage others to use this service.
Product : Our hostess was charming, gracious, had a simple set of easy rules with which to comply and served exactly the breakfast we prefer and asked for. We would love to stay there again.

Battersea B&B

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Service rating : Always kind and helpful.
Product : My mom was the first time in London and we both simply enjoyed it. I highly recommend Battersea B&B.A wonderful place to stay and to explore London. Our host was very kind and helpful, the room and bathroom lovely furnished.

Docklands B&B

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Service rating : Great booking service,efficient and reliable.
Product : This delightful ,eccentric lady is the highlight of the stay, her story and achievements in life are worth listening to. Not often do you get the opportunity to stay in a place that has been featured in Architectural digest's, outstanding homes.
Excellent location as well.

Battersea B&B

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Service rating : Everything went smoothly.
Product : Lovely host, good situation handy to central London. Nice quiet area.

Battersea B&B

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Service rating : Everything went smoothly.
Product : Fiona was a lovely host and the accommodation was clean,quiet and extremely handy to bus routes etc.

Marble Arch B&B

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Service rating : The performance of the Bed and Breakfast Club was faultless hence the rating
Product : We would love to return to Marble Arch B&B - our stay was excellent in every way.

Notting Hill B&B

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Service rating : Was incredibly impressed with the Bed & Breakfast Club. Received timely response and was very accommodating. Would use this service again in a heartbeat for our next trip to London.
Product : My brother and I were delighted with our stay in Notting Hill! Our hostess was awesome, accommodating and very hospitable. Our room was lovely and very comfortable. Breakfast was delicious with fresh fruit, hot toast/muffins and freshly squeezed orange juice every morning. The location was optimal as it was near some great restaurants, the famous Portobello Market and was an easy walk to the Notting Hill Gate Underground Tube station. We had a fantastic time and would highly recommend this B&B! Were very impressed with the Bed & Breakfast Club. We definitely hope to return to Notting Hill! ~Cheers! from Washington D.C., USA; June 2014

Battersea B&B

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Service rating : I was confused and lost and the bed and breakfast people couldn't have beennicer or more helpful.will use again onour returnto London the first of July
Product : Really nice owner and nice room.

Battersea B&B

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Service rating : Good service, fast and reliable communication
Product : perfect host, would stay again!

Docklands B&B

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Service rating : We received great service and secured the most wonderful BB in Docklands. Thanks.
Product : We were lucky to stay in historic BB Docklands overlooking the Thames. Our host is an exceptional person and we are fortunate to have met her as the host is more important than accommodation because the place is shaped by the person. The host shared her love and experiences of the Docklands warehouse district. This was our best BB experience and highly recommend a stay.

Fulham Broadway B&B

Service:
++
Product:

Service rating : Welcoming , fast and easy .
Product : Welcoming , cosy and clean .


On 11-Jun-2014 the customer added:
In one word : great !

See this exchange on Feefo

On 11-Jun-2014 the customer added:
Our renewed thanks to *Personal details removed by Feefo* .

See this exchange on Feefo

Kennington B&B

Service:
++
Product:

Service rating : Hostess very welcoming, enjoyable and and helpful. Delicious breakfasts.
Product : Location excellent; easy access to bus, tube, Westminster Bridge and pub with delicious food! Spotless accommodations, very comfortable bed and fresh flowers in bedroom.

Marble Arch B&B

Service:
++
Product:

Service rating : Excellent recommendation from The B&B Club.
Product : It was a lovely place and our landlady a perfect hostess. The Marble Arch B&B is located in a safe area, only five mins walk to the underground. Good place for women travelling alone and also for first-time visitors to London.

Camden Town B&B

Service:
++
Product:

Service rating : Fast and professional
Product : This is the best guesthouse I have ever been to. Great hosts, homey feeling, beautiful, clean and calm room, a the breakfast was to die for.

Fulham Broadway B&B

Service:
++
Product:

Service rating : Quick, personal and helpful advice on a repair problem in the apartment.
Product : Very nice, helpful and charming host, we would always like to return to this place or other places run by *Personal details removed by Feefo* for a stay in London!

Fulham Broadway B&B

Service:
+
Product:

Service rating : Always helpful. Several suggestions given.
Product : Very Good for us. Clean and spacious. Good value for money.

Camberwell B&B

Service:
++
Product:

Service rating : every Thing was perfect.
Product : very nice, kindly, authentic, privat athmosphere, we enjoyed our stay, sorry for my english!

Hammersmith B&B

Service:
++
Product:

Service rating : très bon accueil, on se sent comme à la maison
Product : un pain excellent fait maison, un petit-déjeuner copieux

East Putney 2 B&B

Service:
++
Product:

Service rating : Great service!
Product : Wonderful place! The home was very nice, clean, in a good location, and the hosts were really friendly!

Fulham 2 B&B

Service:
+
Product:

Service rating : it was easy handling
Product : the welcome was warm and nice. Rooms were ok and as described. Breakfast was very good and rich. Unfortunately we were not told that this area is very noisy because of all the Heathrow planes flying in directly over the houses. Thus real sleeping after 5 am was nearly not possible. The landlady was very nice.

Battersea B&B

Service:
+
Product:

Service rating : Good way of staying in London at a reasonable price.
Product : Loved the location and the room.

Docklands B&B

Service:
++
Product:

Service rating : Good comunucation. Great service.
Product : The most amazing place. Wonderful staying.

Fulham Broadway B&B

Service:
++
Product:

Service rating : I am super satisfied. Very fast reply. Very fast booking. Super friendly. Will surely use bed and breakfastclub again!
Product : Flawless. Room exactly as it looked on the internet. Spoltlessly clean. Quiet oasis very close to the City. Communication before arrival excellent. Landlady super charming. Breakfast excellent! Fanstatic value for the money! Will surely return if I ever come again to London. Highly recommended!

Battersea B&B

Service:
++
Product:

Service rating : Fast reply after request, safe payment and booking Procedure was easy to understand.
Product : Host very kind and helpful, offered a great healthy breakfast. Room very tasteful and comfortable equipped, spacious bathroom.

Marble Arch B&B

Service:
++
Product:

Service rating : Excellent fast service for bookings
Product : This is my second visit and it is lovely to have a quiet but central location

Parsons Green B&B

Service:
+
Product:

Service rating : helpful
Product : ok

only much airplane noise very early in the morning

Docklands B&B

Service:
++
Product:

Service rating : Quick to respond to queries, polite and friendly tone, will certainly use the Bed and Breakfast Club again.
Product : I was warmly welcomed by my host, and very well taken care of throughout my stay in this beautiful B&B. My host couldn't do enough to keep me happy. Breakfast was the highlight, an array of food being served against a beautiful backdrop of the river with its breathtaking views. I hope to return soon.

Battersea B&B

Service:
++
Product:

Service rating : Yet again the B&B club provided an efficient service. I would recommended the B&B Club to anyone as it is one of the easiest way to organise accommodation in London.
Product : The accommodation was excellent as was breakfast and our host was very welcoming despite our delayed arrival and very helpfully provided us with information about local amenities and bus route/tube station information. It is really good to stay somewhere different and see other parts of London you would not ordinarily see. Thoroughly enjoyed our trip.

Battersea B&B

Service:
+
Product:

Service rating : Good service barr the initial error in the price for 3 nights (was quoted the price of two nights for three and had wondered if there was a 3rd night free special offer)
Product : Excellent bedding. Great gluten free breakfast. Friendly flexible host. One improvement would be a kettle in the room to make hot drinks...

Marble Arch B&B

Service:
++
Product:

Service rating : The service was excellent -- prompt answers to all my inquiries, easy and convenient to use, good value.
Product : The location was perfect, the space was extremely clean, breakfast was great, our host was pleasant and helpful -- she gave us great suggestions for places to go, local places to eat, transportation, and more. I highly recommend!

Kennington B&B

Service:
++
Product:

Service rating : The hostess was lovely and very accomodating
Product : As we did not wish to go out for the night access to a TV would have been welcome


On 07-Jan-2014 the supplier responded:
Thank you for taking the time to comment on our Kennington B&B. To clarify, our Kennington B&B has a sitting room available for guest use which includes a TV. I have double checked with our host and she has confirmed that all guests are welcome to make use of this room. I am therefore surprised at your TV reference but do hope you enjoyed your stay.

Hammersmith B&B

Service:
++
Product:

Service rating : Prompt, efficient, very professional service.
Product : Our room was clean, quiet and comfortable. We were greeted warmly by our hosts and throughout our stay provided with an abundance of information regarding restaurants, transportation and things to do. Loved the breakfasts. Friendly, helpful and generous people. Would highly recommend.


On 01-Jan-2014 the supplier responded:
Thank you for your recommendation. We are glad you enjoyed your stay at our Hammersmith B&B and we hope to hear from you again if you require accommodation in London. Happy New Year.

South Kensington B&B

Service:
++
Product:

Service rating : Helpful and pleasant staff
Product : Very welcoming host, excellent breakfast and nice room


On 01-Jan-2014 the supplier responded:
Thank you for taking the time to leave your comments on our B&B in South Kensington. We are glad you enjoyed your stay. Happy New Year.

Marble Arch B&B

Service:
++
Product:

Service rating : The booking experience was flawless and very professional
Product : Our Host *host name removed by Feefo* was unobtrusive and interesting lady who is elegance and grace personified - she provided us with the most comfortable accommodation and wonderful breakfasts to our request each day. *host name removed by Feefo* even presented us with a bouquet of beautiful roses as an anniversary gift. An excellent selection of local and London wide information was supplied along with generous (and expert) verbal advice from *host name removed by Feefo*. Our stay was very much different to that which we normally experience in the nearby Lancaster hotel *host name removed by Feefo* provided us with a very comfortable, delightful and charming but unpretentious experience and we would stay there again without hesitation and recommend it highly.


On 01-Jan-2014 the supplier responded:
Thank you very much for your compliments and we hope to be able to accommodate you again for any future visits to London. Happy New Year.

East Putney B&B

Service:
+
Product:

friendly handy for shops etc cosy room nice breakfast

South Kensington B&B

Service:
++
Product:

Service rating : Efficient and prompt service
Product : Warm reception,beautiful house,comfortable bedroom,ideal location.I will return!

Marble Arch B&B

Service:
++
Product:

Service rating : Prompt reply and actual place matched description to a tee
Product : Hostess very pleasant, arranged private taxi pickup for us at Heathrow (and return).
Very accommodating as we arrived in early AM on overnight from JFK. Breakfasts were very good … quiet for good night's sleep … good recommendations for restaurants in area.


On 17-Dec-2013 the supplier responded:
Thank you for your comments. We visit all of our B&Bs before our guests to do ensure our descriptions match the bed and breakfast accommodation your arrive at. This is what makes us different to others in our industry and we are glad you found this to be the case at our Marble Arch B&B.

Fulham 2 B&B

Service:
++
Product:

Service rating : Excellent service, quick and reliable answers to our questions.
Product : Nice and charming landlady. Excellent breakfast and overall service!

Notting Hill B&B

Service:
++
Product:

Service rating : Quick and experienced answers to our questions. Reasonsble prices.
Product : Nice and welcoming landladys. Excelent breakfasts and overall services.


On 15-Dec-2013 the supplier responded:
Thank you. We are pleased you enjoyed your stay at our Notting Hill B&B and we hope we can accommodate you again for any future visit to London.

South Kensington B&B

Service:
++
Product:

Service rating : I have known the B&B club for many years and I have never been disappointed
I'm convinced it is one of the best accommodation options in London
Product : I know this home since 1999, every time it's like coming home


On 12-Dec-2013 the supplier responded:
We appreciate you taking the time to give feedback on our South Kensington B&B and our service. Guest reviews are very important to our customers and your comments are appreciated. We look forward to accommodating you again.

Camden Town B&B

Service:
++
Product:

Service rating : Very good
Product : So organized and clean

Chelsea B&B

Service:
++
Product:

Service rating : Very prompt response and clear instructions
Product : Ideally situated. Very pleasant, informal and comfortable. Highly recommended


On 24-Nov-2013 the supplier responded:
Thank you for your comments on our B&B in Chelsea. We hope we can accommodate you again for any future visits to London.

Docklands B&B

Service:
+
Product:

Service rating : Had to email them twice about making a booking as they had marked my original email request as 'Replied'. Aside from this mix-up, they were professional and courteous.
Product : An old lady – who behaves like someone younger – of great character living in her wonderful warehouse conversion right on the Thames. A great stay if you want lively and eccentric conversation, along with comfortable quarters and a great view. Oh, here's a local restaurant tip – about 100 metres East down Narrow Street is Gordon Ramsay's restaurant. We gave it a miss, walked half a kilometre further and found Sir Ian McKellen's pub – The Grapes – tiny, two-story, vintage London with a balcony out the back hanging over the Thames. Good grub, friendly staff and a decent crowd. We'll be back!


On 10-Nov-2013 the supplier responded:
Thank you for this restaurant tip. It is always useful to have recommendations of good restaurants near our B&Bs for our guests.

East Putney 2 B&B

Service:
+
Product:

Service rating : It was good the reservation and the response to my email
Product : The house was very good and very clean, but we had asked three bed and in the room there were 1 big size bed. After the landlady, put a camp bed in the room for our son, that it wasn't confortable. The breakfast was good, but when, one day, my wife asked for a continental breakfast there were only a yoghurt and a small fruit cocktail (No diffent kind of bread, no muffin, no brioches, etc)


On 02-Nov-2013 the supplier responded:
I am sorry your son's bed was uncomfortable and I will ask our host to address this. Regarding breakfast, our host at this home is a professional caterer and her breakfasts are usually very much enjoyed by our guests. Again, I will discuss this with our host. The reputation of The Bed and Breakfast Club is very important to us so thank you for taking the time to provide your feedback.

Marble Arch B&B

Service:
+
Product:

Service rating : Good
Product : Perfect

Wandsworth B&B

Service:
++
Product:

Service rating : Company and service was excellent in all aspects
Product : Wonderful stay in a really amazing B&B


On 02-Nov-2013 the supplier responded:
Thank you for your very positive feedback which is very much appreciated.

Kennington B&B

Service:
++
Product:

Service rating : Very prompt and efficient service
Product : Warm and knowledgable host.

Battersea B&B

Service:
++
Product:

Service rating : Fast answer
Product : Very good B&B, not too far from the London center, we enjoy the *HOST'S NAME REMOVED BY FEEFO* company !

Battersea B&B

Service:
++
Product:

Service rating : Very good service, clean and accommodating of all our needs.
Product : *HOST'S NAME REMOVED BY FEEFO* was very helpful and accommodating. We enjoyed our stay with her. The B & B was very well situated.

Battersea B&B

Service:
++
Product:

Service rating : I greatly appreciated your help when you came up with two excellent B&Bs and even phoned my wife in Australia when the original booking fell through and you didn't know where I was to contact me. If I ever return to London I will certainly book my accommodation through you. Many thanks and kind regards.
Product : I've already emailed *HOST'S NAME REMOVED BY FEEFO* to tell her that *HOST'S NAME REMOVED BY FEEFO*'s B&B at Parsons Green was in my opinion 4-star if not 5-star. Super comfortable in a delightful home. My 2nd B&B was *HOST'S NAME REMOVED BY FEEFO*'s at Battersea and it was excellent, if a bit more spartan than *HOST'S NAME REMOVED BY FEEFO*'s, but spotless and comfortable. Both owners were most helpful with advice on getting around London and *HOST'S NAME REMOVED BY FEEFO*even laundered my dirty
clothes for me!


On 26-Oct-2013 the supplier responded:
Thank you very much for taking the time to provide your feedback. We were delighted we were able to accommodate you.

Knightsbridge B&B

Service:
++
Product:

Service rating : Prompt & professional response from B & B Club representative
Product : Delightful Owner - Outstanding Location - Comfortable Accomodations-
stairway a bit challanging for older folks

East Putney 2 B&B

Service:
+
Product:

Service rating : A good searching engine to find nice B&Bs. Some of the accomodations are not rated on Tripadvisor, so this service is really useful.
Product : We are mother and daughter from Italy and we spent 4 nights at *HOST'S NAME REMOVED BY FEEFO*'s B&B.
It definitely felt like home! The room was big, cozy and extremely clean and the same goes for the bathroom.The house is just a few minutes walk away from Putney East station and in the neighbourhood are many nice pubs and restaurants, as well as shops and a little mall.
Penny is very caring and also an excellent cook (the cooked breakfast is surely worth trying!).
If you want to enjoy the London experience in full and without quitting the joy of a warm and welcoming place to stay, this is undoubtedly the perfect spot!


On 26-Oct-2013 the supplier responded:
Thank you very much. We appreciate your comments. We gets lots of enquiries from tourists to London preferring to stay in Zone 1 to be central but this B&B is indeed the "perfect spot" to explore London.

Battersea B&B

Service:
++
Product:

Service rating : Great communication
Product : It was first class -would love to stay there again.

Wandsworth B&B

Service:
--
Product:

Service rating : very disappointed, for that money we expected better
Product : very disappointed, couldn't believe we paid what we did for such a place (we stayed at a lot better, later on, for a lot less money)


On 16-Oct-2013 the supplier responded:
I am sorry you were disappointed. We normally receive only very positive reviews for our Wandsworth B&B - for example recently here on Feefo on 2 Oct and 6 Sept. I would be grateful if you would contact us directly so we can discuss this further as our feedback and guest satisfaction is very important to us and our hosts. I look forward to hearing from you.

East Putney 2 B&B

Service:
++
Product:

Service rating : we made the booking from Africa and it all worked a treat.
Product : we were made to feel very welcome and the breakfast was outstandingly good. by useful to have wifi access. we would be very happy to stay here again.

Wandsworth B&B

Service:
++
Product:

Service rating : Very friendly and helpful hosts. Thanks!
Product : Spacious and clean room. Very quiet neighbourhood.


On 02-Oct-2013 the customer added:
The first experience was a very good one.

See this exchange on Feefo

Battersea B&B

Service:
++
Product:

Service rating : Company very efficient & service excellent
Product : Our accommodation was perfect and our host delightful Great location & would definitely return

Holland Park B&B

Service:
++
Product:

Service rating : Easy and friedely
Product : Easy acess to tube and very good instalations

Kennington B&B

Service:
++
Product:

Service rating : Replies were prompt. But for credit card payments, it might be easier if the total including the admin charges were included so that people do not miss out.
Product : Great place great location great host and great breakfast! Will definitely be back if in town again


On 30-Sep-2013 the supplier responded:
Thank you for your comments. We do quote prices both with and without a credit card fee for the convenience of our guests. I'm sorry if this was unclear but I am very pleased that you enjoyed your stay with us. Please do contact us again when you next visit London.

Marble Arch B&B

Service:
++
Product:

Service rating : Booking with you was easy. Thank goodness we saw the write up in the Sunday paper about you because I had spent days trying to navigate unknown territory on the internet and was spinning in ever decreasing circles trying to decide on accommodation options. B & B is an excellent way to go, especially for first timers and the Club has made it easy for us.
Product : Our host, *HOST NAME REMOVED BY FEEFO*, was fantastic. She gave us excellent advice about navigating London and her home was beautiful. The location was brilliant and made London so accessible for us. We are absolutely delighted at the experience that we have had.


On 30-Sep-2013 the supplier responded:
We are very glad to hear you enjoyed your stay so much. Thank you for taking the time to leave a review and we hope we can accommodate you again in the future.

East Putney 2 B&B

Service:
+
Product:

Service rating : A bit too indirect and complex.
Product : Whilst the room was good, the additional charge for parking was just greedy. The rate is already much higher than other BnB's nationally to take into account London. Extra charges make me not wish to stay there or recommend again.

Chelsea B&B

Service:
++
Product:

Service rating : The Bed & Breakfast Club listed a good range of establishments plus most of theinformation needed for each one.
Product : We chose Chelsea which turned out to be very central; a short walk to shops, Restaurants, three bus lines and three Underground Stations. *HOST NAMES REMOVED BY FEEFO* were wonderful hosts and made us feel completely at home. Great Breakfasts!

Battersea B&B

Service:
++
Product:

Service rating : Excellent service and very helpful. would use again.
Product : Very spacious and comfortable room and bathroom. Comfortable bed with excellent bed linen etc. Attention to details was tasteful. The host was very accomodating and charming.

Docklands B&B

Service:
+
Product:

Excellent views over the London skyline from this accommodation!

Knightsbridge B&B

Service:
+
Product:

Service rating : Prompt and efficient
Product : Brilliant location, comfortable room, good breakfast...great pub 3 doors down!

Marble Arch B&B

Service:
++
Product:

Service rating : Very helpful and in great location
Product : We found our bed and breakfast experience excellent Our hostess was very knowledgeable and very helpful at all times I would highly recommend it to my friends


On 18-Sep-2013 the supplier responded:
Recommending our service and our B&Bs to your friends is the highest compliment you can pay us. Thank you.

East Putney 2 B&B

Service:
++
Product:

Service rating : Great!
Product : Excellent; quiet, peaceful, friendly service, and very restful. The proximity to the Underground was a plus!

Fulham 2 B&B

Service:
++
Product:

Service rating : Great service, very knowledgeable about accommodation etc.
Product : Lovely room in a great area of London. The hosts were also fantastic - could not have been more helpful. Would stay again.


On 08-Sep-2013 the supplier responded:
Thank you. We visit all of our properties which helps us to find the most suitable accommodation for our guests. We appreciate your comments.

Camden Town B&B

Service:
++
Product:

Service rating : Quick answers and very helpful even by "last minute" requests.
Product : *HOST NAMES REMOVED BY FEEFO* were fantastic hosts. They gave us a lot of good suggestions to make the most of our holiday and organized our journey from and to the airport. The room was very nice, may be the bathroom was a little bit small, but it was clean and modern. The breakfast was gorgeous: every day we became something different to eat (english breakfast, continental breakfast with many kinds of english cheese, ...). The neighborhood was very quiet. We felt like at home and we will choose Camden Town B&B again by our next stay in London.

East Putney B&B

Service:
++
Product:

Service rating : great communication and very helpful
Product : lovely b&b felt very welcome and it was very relaxed atmonsphere. we have already stayed here again since

Parsons Green 2 B&B

Service:
-
Product:

Service rating : We were most dissatisfied with your communication policy. We had already confirmed our booking and made the required payment, but were then offline for 2 weeks. When we were again able to access our email account, shortly before our planned arrival at our B and B, you had still not sent us the address, which caused us a lot of unnecessary stress. We could not understand that you had not tried to contact us by mobile phone - you had the details - to tell us that there was a problem - in our case with a booking form which you had apparently not received. Similarly, we could not understand that you did not use our mobile number to transmit the address, although asked to do so. Surely the expenses for a text message must be within your budget!
Product : Excellent accommodation and very friendly and helpful host


On 07-Sep-2013 the supplier responded:
To clarify, our records indicate that a mobile number was not provided with your enquiry on 19 June. We apologise for not noticing that you provided your mobile number via our payment system. It would have been helpful if you let us know you would be offline for 2 weeks but that aside, your accommodation was available for you and I am pleased you enjoyed your stay.

Knightsbridge B&B

Service:
++
Product:

Service rating : Excellent communications
Product : Excellent and generous host

Kennington B&B

Service:
++
Product:

Service rating : Inquiry response was quick and website was easy to navigate
Product : The home was in a convenient location and was clean and comfortable. The hostess was really friendly, a good cook, made us feel at home and was enjoyable to visit with.

Parsons Green 2 B&B

Service:
++
Product:

Service rating : Always an efficient and helpful service
Product : Well located, well looked after, thoroughly recommended

Marble Arch B&B

Service:
++
Product:

Service rating : Very good service. Would use you again for sure!
Product : Lovely location -excellent and helpful host. Really enjoyed our stay.

Parsons Green 2 B&B

Service:
+
Product:

Service rating : Helpful an caring owner.
Product : Beautiful, English style house in lovely surroundings, few steps from the Bus Stop and Tube Station. Delicious breakfast.

Marble Arch B&B

Service:
+
Product:

Service rating : Everything worked out well though I am not a friend of the new payment system and would very much prefer to pay by creditcard.
Product : Our accommodation was-once again- excellent, our hostess charming and full of good advice. The garden is just sensational .


On 06-Sep-2013 the supplier responded:
Thank you for your review and we are glad you enjoyed your stay at our Marble Arch B&B. To clarify, our preference is for credit card payment for all of our B&Bs. In the case of Marble Arch only, payment by credit card is "by request". I'm sorry we did not offer this option at the time of your booking and we will be more than happy to accept your credit card for any future bookings. We hope to be able to accommodate you again.

East Putney B&B

Service:
++
Product:

Service rating : I thought staff were very helpful from a long distance (I was in the U.S.) in assisting with the finding of an appropriate room in a location that worked for my business trip in London.
Product : I found the homestay itself restrictive of use of space (e.g. to hang dry hand washing I did at night) in ways I didn't expect and probably would not do it again. I felt like an intrusion by being there. Breakfasts and coffee were okay. The bathroom and bedding were clean.


On 06-Sep-2013 the supplier responded:
Thank you for your comments and it's good to hear that the location was convenient. Staying in a private home, as opposed to a hotel, is an experience that most of our guests enjoy. Thank you for booking with us and I'm sorry this type of accommodation was not for you.

Docklands B&B

Service:
++
Product:

Service rating : Very easy to use even for a family- we've never stayed in a b & b and were confident with the service
Product : The Docklands was impressive- stayed with family and it was very accessible- great view and top accomodation- hostess was an inspiration to all. Thank you


On 06-Sep-2013 the supplier responded:
We are very pleased to hear that you enjoyed your first stay in a B&B. Thank you for booking with us and please do contact us again for any future visits to London.

Wandsworth B&B

Service:
++
Product:

Service rating : Outstanding.
Product : Clean and comfortable and superbly welcoming. Excellent food.


On 06-Sep-2013 the supplier responded:
Thank you for your comments.

Camden Town B&B

Service:
++
Product:

Service rating : easy to find a nice place to stay,good Website.
Product : The charm where our hosts!Excellent for *HOST NAMES REMOVED BY FEEFO*!and we appreciate the quiteness of our place !We would like to come back,


On 06-Sep-2013 the supplier responded:
Thank you for taking the time to review our service. We very much appreciate your comments.

East Putney B&B

Service:
++
Product:

Service rating : Thoroughly enjoyed the experience and was very well looked after
Product : Agai very good. Beds very comfortable rooms good size


On 06-Sep-2013 the supplier responded:
Thank you. We hope we can accommodate you again in the future.